Keep Your FCCU Account Safe
Beware of Automated Calls and Text Messages asking for your Credit Card Information
Financial Center has learned of a couple of phone scams that have been circulating, and we want to make sure that you stay safe.
Text Messages: It works like this - you receive a text message stating you won a lottery and asks for you to respond with your account information so they can wire you your winnings. Scammers may also send a text message stating there are problems with your credit card or account and asking for your personal information so they may resolve the issue. This is a scam!! Financial Center Credit Union will never ask you to send sensitive information via a text message. If you receive a text requesting personal information, forward the text to 7726. Major telecommunications carriers such as AT&T, T-Mobile and Verizon use this phone number to collect personal scam messages for investigation. Also be sure to call Financial Center directly at 209-948-6024, ext 0 to verify.
Automated Phone Calls: It works like this - an automated phone system calls an FCCU member and states that the member's card is locked. The member is then asked to key in their FCCU credit card number to unlock. This is a phone scam!! Financial Center Credit Union will never initiate such a call or ask cardholders for their sensitive card information. This information includes their credit card number, expiration date and PIN number. The card number and expiration date we already have on our system and only you know your PIN number. If you suspect you're on the phone with a scammer, hang up! Call Financial Center directly at 209-948-6024, ext 0 to verify.
If you ever suspect fraud relating to your Financial Center Credit Union account, please contact us at 209.948.6024, ext. 0.