BURT Audio: Telephone Teller Codes

BURT is our automated telephone service which allows you access to your accounts 24 hours a day by using a touch-tone phone. To access BURT you will need a Financial Center checking account. If you are not already taking advantage of this valuable service, and have a Financial Center checking account, then call us at (209) 948-024 to activate BURT.

You can reach BURT three ways:
1. Call (209) 948-6024 and when prompted press 1.
2. Call direct by dialing (209) 462-1772.
3. If you are out of the 209 area code (but in California) dial (800) 427-6024.

ACCOUNT SUFFIX CODES

Regular Savings: 0
Special Savings: 2
IRA: 1
Checking: 9
Certificate: 24
MATT/VISA: 50
MATT/Gold: 51
MATT/SafeGuard: 52

TRANSACTION CODES

Follow each code/answer with #

GENERAL COMMANDS

Help Menu: 99
Yes: 937
No: 66
Goodbye: *#
Transfer to FCCU Operator: 767

CHECKING ACCOUNT INQUIRIES

Check Number Inquiry: 364
Checking Account Balance: 34
Checking Account Withdrawal: 39
Last ACH Deposit: 523
Last Checking Deposit: 334
Last 5 Checking Withdrawals: 539
Last 5 ATM Transactions: 284
Last 5 Checks Cleared: 534
Last 5 Checking Deposits: 533
Last Payroll Deposit: 572
Last 5 Transactions: 58
Stop Payment Inquiry: 774
Stop Payment on Check: 377

SAVINGS ACCOUNT INQUIRIES

Last ACH Deposit: 523
Last 5 ATM Transactions: 284
Last 5 Savings Deposits: 573
Last Payroll Deposit: 572
Savings Balance Inquiry: 74
Savings Withdrawal: 79

LOAN/VISA INQUIRIES

Loan Application Status: 527
Loan/VISA Inquiry: 54
Loan/VISA Payoff: 576
VISA Advance Check: 52

TRANSFERRING FUNDS

Transfer Checking to Loan/VISA: 785
Transfer Checking to Savings: 787
Transfer Savings to Checking: 787
Transfer Savings to Loan/VISA: 785
Transfer VISA Advance to Checking: 587
Transfer VISA Advance to Savings: 587

YEAR-TO-DATE INFORMATION

Year-to-Date Savings Interest: 933
Year-to-Date Loan Interest: 934
Prior YTD Savings Interest: 793
Prior YTD Loan Interest: 794